Santiago Godinez
About Santiago Godinez
Santiago Godinez serves as the Sr. Director of Customer Success at Abacus Insights, bringing extensive experience in deploying hospital EMRs and patient portals, along with a strong background in managing large-scale projects.
Work at Abacus Insights
Santiago Godinez serves as the Senior Director of Customer Success at Abacus Insights. He has held this position since 2021. In this role, he focuses on ensuring customer satisfaction and successful implementation of solutions. His extensive experience in healthcare technology enhances the company's ability to meet client needs effectively.
Previous Experience in Healthcare
Before joining Abacus Insights, Santiago Godinez worked at Dignity Health as a Senior Project Manager from 2014 to 2020. He managed various projects, contributing to the organization's operational efficiency. Prior to that, he served as Program Director at Community Health Systems from 2007 to 2014, where he gained significant experience in deploying hospital EMRs and patient portals.
Education and Expertise
Santiago Godinez studied Computer Systems Engineering at Arizona State University from 1999 to 2001. His educational background provides a strong foundation for his expertise in implementing clinical, financial, and ambulatory care applications. He is skilled in working with systems such as Cerner, McKesson, Meditech, Keane, and HMS.
Project Management and Budget Oversight
Santiago has successfully managed projects with budgets exceeding $50 million. His experience includes overseeing revenue cycle system conversions, which involve new system configurations and charge reconciliation procedures. This expertise is crucial for ensuring the successful delivery of healthcare technology solutions.
Role at CommonSpirit Health
In 2021, Santiago Godinez briefly worked as a Program Manager at CommonSpirit Health for eight months. This role further contributed to his extensive experience in the healthcare sector, allowing him to apply his skills in project management and system implementation.