Donna Arp
About Donna Arp
Donna Arp serves as the Northeast Regional Customer Financial Services Manager at ABC Supply Co. Inc., where she has worked since 2019. She oversees collection activities and evaluates portfolio risk in the Northeast Region, drawing on her extensive experience in customer financial services.
Current Role at ABC Supply Co. Inc.
Donna Arp serves as the Northeast Regional Customer Financial Services Manager at ABC Supply Co. Inc. since 2019. In this role, she supports the Customer Financial Services Director in overseeing all collection activities for the Northeast Region. Her responsibilities include ensuring the establishment of adequate reserves for bad debt and evaluating portfolio risk and aging conditions. She collaborates with District and Branch Managers to develop action plans aimed at improving Accounts Receivable portfolio performance.
Previous Experience in Customer Financial Services
Before joining ABC Supply Co. Inc., Donna Arp worked at Masco Cabinetry as a Specialist in Customer Financial Services from 1999 to 2013. During her 14 years there, she gained extensive experience in managing customer accounts and financial services. Following her tenure at Masco, she held the position of Regional Credit Manager at Norandex Building Materials from 2012 to 2015, where she focused on credit management within the building materials sector.
Career Progression in Financial Services
Donna Arp's career in financial services began at Masco Cabinetry, where she developed her skills over 14 years. After her time there, she transitioned to Norandex Building Materials, serving as Regional Credit Manager for three years. In 2015, she joined ABC Supply Co. Inc. as a Customer Account Executive, a position she held for nine years before advancing to her current managerial role. This progression highlights her extensive background and expertise in customer financial services.
Location and Regional Focus
Donna Arp operates primarily in the Cleveland/Akron and Youngstown areas of Ohio. Her work at ABC Supply Co. Inc. focuses on the Northeast Region, where she directs collection activities and manages financial services. Her regional expertise allows her to effectively evaluate and address the financial needs and challenges specific to this area.