Lisa Stoner
About Lisa Stoner
Lisa Stoner serves as an Inside Sales representative at ABC Supply Co. Inc. in Greensboro, North Carolina, where she has worked since 2020, following a diverse career in customer service and management roles.
Work at ABC Supply Co. Inc.
Lisa Stoner has been employed at ABC Supply Co. Inc. as an Inside Sales representative since 2020. Based in Greensboro, North Carolina, she has contributed to the company for four years. In her role, she focuses on sales processes and customer relations, ensuring that client needs are met efficiently.
Previous Employment Experience
Prior to her current position, Lisa Stoner worked at BMC Holdings Inc. as an Office Manager and Purchasing and Materials Inventory Manager from 2016 to 2020. She also served as a Customer Service Representative at Books A Million from 2008 to 2011 and as a Sales Representative at Sur La Table from 2011 to 2016. Her diverse experience in customer service and sales has equipped her with valuable skills in client interaction and operational management.
Education and Expertise
Lisa Stoner earned a Bachelor's degree in Interior & Architecture Design from Ohio University. This educational background provides her with a strong foundation in design principles, which she applies in her current sales role, particularly in understanding customer needs related to products in the windows and doors segment.
Achievements in Customer Support and Order Processing
During her tenure at BMC Holdings Inc., Lisa implemented a new customer support system that improved response times by 30% in the windows and doors segment. Additionally, she organized and led a cross-departmental initiative to streamline order processing, which resulted in a 15% reduction in errors. These initiatives reflect her ability to enhance operational efficiency and customer satisfaction.
Training and Development Initiatives
Lisa developed a training program for new hires in the inside sales department at ABC Supply Co. Inc. This program aims to enhance team efficiency and ensure that new employees are well-equipped to meet the demands of their roles. Her focus on training demonstrates her commitment to fostering a productive work environment.