Shannon Graff
About Shannon Graff
Shannon Graff serves as the Inside Sales Operations Manager at ABC Supply Co. Inc., where she has worked for nine years. With over five years of experience in the supply of roofing, siding, and windows, she utilizes data to identify sales opportunities and provides training to customers.
Current Role as Inside Sales Operations Manager
Shannon Graff currently holds the position of Inside Sales Operations Manager at ABC Supply Co. Inc. in Beaverton, Oregon. In this role, she has been responsible for overseeing sales operations since 2015. Her responsibilities include analyzing sales reports and utilizing data to identify sales opportunities based on customer buying patterns. She connects with customers to ensure timely payments and assists them in the credit or cash on delivery application process.
Previous Experience at ABC Supply Co. Inc.
Before her current role, Shannon Graff worked at ABC Supply Co. Inc. as an Inside Sales representative from 2015 to 2018 in the Portland, Oregon area. During her three years in this position, she gained valuable experience in the supply of roofing, siding, and windows, contributing to her expertise in the industry.
Experience at United States Postal Service
Shannon Graff briefly worked as a Mail Carrier for the United States Postal Service in 2015 for four months in the Portland, Oregon area. This role provided her with experience in customer service and logistics, further enhancing her professional skill set.
Education and Academic Background
Shannon Graff studied at Fresno City College, where she pursued an Associates of Science degree from 2000 to 2004. This educational background laid the foundation for her career in sales and operations within the supply industry.
Sales Training and Customer Support
In her current role, Shannon Graff provides training to customers and their teams on various product lines and services. She focuses on ensuring that customers are well-informed about the products and services available, enhancing their overall experience and satisfaction.