Tony Gabriel
About Tony Gabriel
Tony Gabriel is an IT Service Desk Manager at ABC Supply Co. in Beloit, Wisconsin, with extensive experience in project management and IT services, including previous roles at UniCarriers Americas Corporation and Sears Holding Corporation.
Current Role at ABC Supply Co.
Tony Gabriel has been serving as the IT Service Desk Manager at ABC Supply Co. since 2016. In this role, he has focused on enhancing customer service efficiency by fine-tuning existing processes and tools. His management of the IT service desk involves overseeing a team and ensuring that IT support aligns with the company's operational goals. His experience in IT management contributes to the effective resolution of technical issues and the overall performance of the service desk.
Previous Experience in IT Management
Before joining ABC Supply Co., Tony Gabriel held various positions in IT management. He worked as a Senior Project Manager at ABC Supply Co. from 2014 to 2016, where he managed significant projects. Prior to that, he was a Project Manager in Information Systems at UniCarriers Americas Corporation from 2007 to 2014. His earlier roles include Lead, IT Configuration Management at Sears Holding Corporation and Systems Officer at The Northern Trust, showcasing a diverse background in IT project management and systems analysis.
Entrepreneurial Venture in Home Inspection
In December 2004, Tony Gabriel founded Inside & Out Home Inspection Services after becoming trained and licensed as a Home Inspector. This entrepreneurial venture reflects his commitment to providing quality home inspection services. His background in IT and project management likely informs his approach to running the business, ensuring that operations are efficient and customer-focused.
Educational Background and Specialization
Tony Gabriel earned a Bachelor of Science degree from Northern Illinois University, completing his studies from 1990 to 1994. He later pursued an MBA at Walden University, which he completed from 2007 to 2009. His MBA studies included a specialization in Project Management, equipping him with the skills necessary to lead projects effectively in his subsequent roles in IT and business.
Skills in Performance Evaluation and Development
Tony Gabriel possesses expertise in performance evaluation, interviewing, hiring, and career development of associates. His experience in these areas has been integral to his roles in IT management, where he has been responsible for building and developing teams. This skill set supports his ability to foster a productive work environment and enhance the capabilities of his team members.