Wally Held

Customer Service Associate @ ABC

About Wally Held

Wally Held is a Customer Service Associate at ABC Supply Co., specializing in supply-side logistics for exterior projects. He has a background in Recording Technology from the University of Wisconsin Oshkosh and extensive experience in sales and estimates for various roofing and siding materials.

Current Role at ABC Supply Co.

Wally Held serves as a Customer Service Associate and Estimator at ABC Supply Co. since 2006. He has accumulated 18 years of experience in this role, based in Erlanger, KY. His responsibilities include handling key accounts and managing purchasing tasks within the exterior building materials sector. His expertise in coordinating supply-side logistics is essential for both residential and multi-residential/commercial exterior projects.

Previous Work Experience

Before his tenure at ABC Supply Co., Wally Held worked as a Package Handler at FedEx Ground from 2005 to 2006 in the Oshkosh, Wisconsin area. He later transitioned to Groupon, where he served as a Customer Service Associate for five months in 2015 while working from home. These roles contributed to his development in customer service and logistics.

Education and Expertise

Wally Held studied at the University of Wisconsin Oshkosh, where he earned a Bachelor of Music degree in Recording Technology from 2001 to 2005. In addition to his educational background, he has developed expertise in sales and estimates for various roofing types, including metal roofing, shingle roofing, low-slope roofing, and siding.

Specialization in Supply-Side Logistics

Wally Held specializes in coordinating supply-side logistics for exterior projects, which includes both residential and commercial applications. His role requires a deep understanding of the materials and processes involved in the exterior building materials sector, ensuring that projects are completed efficiently and effectively.

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