Laura Wolcenski
About Laura Wolcenski
Laura Wolcenski is a Client Care Specialist with a background in Business Management and extensive experience in customer service and sales roles across various companies. She has worked in the industry for over a decade, holding positions at IntriCon Corp, rms Surgical, and Rexton, among others.
Work at AbeTech
Laura Wolcenski currently serves as a Client Care Specialist at AbeTech, a position she has held since 2022. In this role, she focuses on providing support and solutions to clients, ensuring their needs are met effectively. Her experience in customer service and account management contributes to her ability to foster strong client relationships.
Education and Expertise
Laura Wolcenski studied Business Management with a specialization in Sales and Marketing at Rasmussen College, where she earned an Associate of Arts and Sciences (AAS) degree from 2010 to 2012. This educational background equips her with essential skills in business operations and marketing strategies, enhancing her professional capabilities.
Professional Background
Laura has a diverse professional background in customer service and sales. She began her career at Rexton as a Receptionist and Lead Generation Specialist from 2006 to 2007, and later held various roles at the company, including Customer Service Representative and Inside Sales Representative. She worked at IntriCon Corp in multiple capacities, including Inside Sales Engineer, Customer Service Account Manager, and Marketing Program Manager, accumulating significant experience over a span of nearly a decade.
Previous Employment History
Before joining AbeTech, Laura worked at rms Surgical as a Customer Service Representative from 2019 to 2022. Her role involved addressing customer inquiries and ensuring satisfaction. Additionally, her tenure at IntriCon Corp included positions that combined technical sales and customer service, highlighting her versatility in the field.
Personal Interests
In her spare time, Laura enjoys spending time with friends and family. She has a keen interest in craft beer and often visits local breweries. Additionally, she loves traveling, particularly to warm and sunny destinations, reflecting her appreciation for leisure and exploration.