Adrian Coward
About Adrian Coward
Adrian Coward is a Technical Trainer currently employed at N-able in Dundee, United Kingdom, where he has worked since 2017. With a background in training and technical support, he has held various roles in the IT sector, including positions at Sitel, BT Business, and the University of the West Indies.
Current Role at N-able
Adrian Coward has been employed as a Technical Trainer at N-able since 2017. In this role, he focuses on delivering technical training programs that enhance the skills of participants. His experience in training needs analysis, design, delivery, and post-delivery assessment supports his effectiveness in this position. Coward continues to work in Dundee, United Kingdom, where he applies his extensive knowledge of IT trends and technologies.
Previous Experience at BT Business
Before joining N-able, Adrian Coward worked at BT Business as a Design Delivery Specialist from 2010 to 2017. During his seven years in this role, he contributed to the design and implementation of various business solutions. His background in technical support and training provided a solid foundation for his responsibilities at BT Business, where he focused on delivering quality service to clients.
Training Background at Sitel
Adrian Coward served as a Trainer at Sitel from 2007 to 2010 in Dundee, United Kingdom. His role involved developing and delivering training programs for staff, ensuring they were equipped with the necessary skills to perform effectively. Prior to this position, he also worked as a Technical Support professional at Sitel from 2005 to 2007, which further enhanced his training capabilities.
Academic Qualifications
Adrian Coward studied at The University of the West Indies Cave Hill Campus, where he earned a Bachelor of Science (B.Sc.) in Computer Science from 1994 to 1998. This academic background provided him with a strong foundation in technical knowledge, which he has applied throughout his career in various training and technical roles.
Teaching Experience at University of the West Indies
From 1998 to 2005, Adrian Coward worked as an Assistant Lecturer at the University of the West Indies: Cavehill. In this capacity, he was involved in educating students in computer science, sharing his knowledge and expertise in the field. This experience contributed to his skills in training and curriculum development.