Allan Verzola
About Allan Verzola
Allan Verzola is an IT Service Delivery Manager with extensive experience in IT management and service delivery across various companies. He has worked in roles ranging from service desk analyst to digital and technology lead, and possesses strong skills in networking, programming, and multimedia tools.
Current Role at N-able
Allan Verzola serves as the IT Service Delivery Manager at N-able, a position he has held since 2021. In this role, he is responsible for overseeing IT service delivery processes and ensuring that client needs are met efficiently. His experience in managing IT services contributes to the overall performance and reliability of the company's offerings.
Previous Experience at SolarWinds
Before joining N-able, Allan worked at SolarWinds as an IT Manager from 2018 to 2021. His tenure lasted three years and took place in the National Capital Region of the Philippines. In this role, he managed IT operations and contributed to the development of IT solutions that supported the company's objectives.
Professional Background in IT
Allan has a diverse background in IT, having held various positions across multiple companies. He worked as a Cross Functional Lead at Wipro Limited from 2016 to 2017 and as a Level 2 Service Desk Analyst at Atos from 2012 to 2013. His experience also includes roles at STARTEK and Sykes Enterprises, where he developed skills in networking and service desk operations.
Education and Technical Skills
Allan is pursuing a Bachelor's degree in Computer Science from the University of the Philippines, a program he has been engaged in since 2003. His education is complemented by his expertise in networking technologies, including Cisco/IOS and Juniper/Junos. Additionally, he has developed proficiency in multimedia tools such as Illustrator and Photoshop, enhancing his technical skill set.
Website Development and Programming
Allan has experience in developing various websites using UI/UX frameworks like Bootstrap and AngularJS. He also showcased his programming skills in childhood by creating a text-based adventure game using simple if-else functions. His ability to build end-to-end reporting solutions using SQL, BI, Excel, and Access further demonstrates his technical capabilities.