Andrew Mc Cabe
About Andrew Mc Cabe
Andrew McCabe is a Technical Support Representative at N-able, where he has worked since 2021. With over 15 years of experience in customer service, he has developed strong skills in managing Windows server systems, Active Directory, and Exchange.
Work at N-able
Andrew McCabe has been employed at N-able as a Technical Support Representative since 2021. In this role, he utilizes his extensive experience in customer service to assist clients with technical issues. His responsibilities include troubleshooting problems, providing solutions, and ensuring customer satisfaction. His customer-focused approach contributes to building positive relationships with clients.
Previous Employment Experience
Before joining N-able, Andrew McCabe worked at several organizations in customer support roles. He served as a Service Desk Analyst at brightsolid from 2015 to 2019, where he provided technical assistance in Dundee, United Kingdom. He also worked as a Customer Support Engineer at Vidatec from 2019 to 2022, further enhancing his technical support skills. Additionally, he spent a decade at Homebase as a Showroom Advisor, gaining valuable experience in customer interaction.
Education and Expertise
Andrew McCabe studied at Abertay University, where he earned a Bachelor of Arts in Computer Arts from 2012 to 2015. He also completed a Bachelor of Science in Computer Games Technology at the same institution from 2004 to 2009. His educational background provides him with a solid foundation in technology, which he applies in his technical support role. He possesses expertise in managing Windows server systems, Active Directory, and Exchange.
Customer Service Experience
With over 15 years of experience in customer service, Andrew McCabe has developed strong skills in building and maintaining positive relationships with customers. His friendly attitude and customer-focused approach are key components of his work in technical support. This extensive background enables him to effectively address customer needs and enhance their overall experience.