Bernard Manuel Ii Bacolod
About Bernard Manuel Ii Bacolod
Bernard Manuel II Bacolod is an Onboarding Specialist at N-able in Taguig, Philippines, with over eight years of experience in application support and customer service. He holds a Bachelor of Science in Computer Engineering from the Polytechnic University of the Philippines.
Work at N-able
Bernard Manuel II Bacolod has been employed at N-able as an Onboarding Specialist, Intermediate since 2021. He operates from Taguig, National Capital Region, Philippines. In this role, he is responsible for facilitating the onboarding process for new clients, ensuring a smooth transition and integration into the company's services. His position highlights his expertise in customer support and technical assistance.
Previous Experience at Accenture
Prior to his current role, Bernard worked at Accenture for a total of five years. He served as an Application Support Associate from 2015 to 2018 and then as an Application Support Analyst from 2018 to 2020. Both roles were based in Taguig, National Capital Region, Philippines. His responsibilities included addressing customer concerns related to application support and providing solutions to various technical issues.
Technical Skills and Expertise
Bernard has developed a strong skill set in managing infrastructure systems, including System Center Operations Manager (SCOM), System Center Configuration Manager (SCCM), System Center Virtual Machine Manager (SCVMM), and Active Directory. Additionally, he has extensive experience with Microsoft Office 365, where he addressed a variety of customer concerns ranging from billing inquiries to technical issue resolution.
Education and Qualifications
Bernard studied at the Polytechnic University of the Philippines, where he earned a Bachelor of Science in Computer Engineering. His academic tenure lasted from 2010 to 2015, providing him with a solid foundation in computer engineering principles and practices. This educational background supports his technical roles in the IT industry.