Chris Dunsmore
About Chris Dunsmore
Chris Dunsmore is a Product Manager at N-able, having transitioned from various technical and managerial roles at SolarWinds MSP and Balfour Beatty Workplace. With a career spanning over two decades, he has developed expertise in technical support, sales engineering, and product management.
Current Role at N-able
Chris Dunsmore serves as a Product Manager at N-able, a position he has held since 2021. In this role, he is responsible for overseeing product development and management, ensuring that the company's offerings meet market demands and customer needs. His experience in technical support and sales engineering contributes to his effectiveness in this position.
Previous Experience at SolarWinds MSP
Prior to his current role, Chris Dunsmore worked at SolarWinds MSP in various capacities. He started as a Technical Support Engineer from 2015 to 2017, followed by a promotion to Senior Technical Support Engineer from 2017 to 2018. He then transitioned to the role of Sales Engineer EMEA, where he worked from 2018 to 2021. This progression highlights his growth within the company and his expertise in technical support and sales.
Background in Customer Service and Management
Chris Dunsmore has a background in customer service and management, having worked at Balfour Beatty Workplace. He served as a Team Manager/Mobile Office Support Assistant from 2008 to 2011 and previously as a Customer Service representative from 2005 to 2008. This experience has equipped him with skills in team leadership and customer relations.
Early Career and Education
Chris Dunsmore began his career in the early 2000s, working as a Technical Help Desk Advisor at BT for one year. He also gained experience as a Crew Member at McDonald's Corporation from 1999 to 2003. His educational background includes studying at Grove Academy Dundee from 1995 to 1999 and at Craigiebarns, which laid the foundation for his professional journey.