Chris Kennedy
About Chris Kennedy
Chris Kennedy serves as a Senior Customer Success Manager at N-able in Ottawa, Ontario, where he has worked since 2020. He has extensive experience in sales and customer relationship management, having held various positions at N-able and Rogers Communications over the past decade.
Work at N-able
Chris Kennedy has been serving as a Senior Customer Success Manager at N-able since 2020. In this role, he focuses on enhancing client satisfaction and retention. Prior to this position, he held several roles at N-able, including Inside Sales, North American SDR Sales Manager, Inside Sales Team Lead, and Sr. Global SDR Sales Manager. His tenure at N-able spans over eight years, showcasing his extensive experience within the company.
Previous Employment Experience
Before joining N-able, Chris Kennedy worked at Rogers Communications as an Inside Sales representative from 2010 to 2012. He then transitioned to N-able, where he initially worked in Inside Sales from 2012 to 2013. His career at N-able progressed through various sales management roles, including North American SDR Sales Manager and Sr. Global SDR Sales Manager, culminating in his current position.
Education and Expertise
Chris Kennedy studied at Algonquin College of Applied Arts and Technology, where he earned a diploma in Digital Communication and Media/Multimedia from 2004 to 2005. He possesses expertise in developing go-to-market strategies specifically tailored for enterprise software solutions. His skill set includes strong customer relationship management capabilities, which contribute to enhancing client satisfaction and retention.
Sales Skills and Achievements
Chris Kennedy has a proven track record in cold calling, which has significantly contributed to successful sales outcomes in the software industry. His experience in sales management and customer success has equipped him with the skills necessary to drive client engagement and satisfaction effectively.