David Ianetta
About David Ianetta
David Ianetta is a Technical Trainer at N-able, with extensive experience in technical support and customer success roles across various companies in North Carolina. He has a background in networking, leadership training, and is a published author, as well as holding a 2nd Dan Taekwondo Kukkiwon Blackbelt.
Current Role at N-able
David Ianetta serves as a Technical Trainer at N-able, a position he has held since 2021. In this role, he is responsible for delivering training programs that enhance the technical skills of team members and clients. His focus is on ensuring that participants gain a comprehensive understanding of the tools and technologies relevant to their roles. David's experience in technical support and customer success contributes to his effectiveness in this position.
Previous Experience in Technical Support and Sales
David Ianetta has a diverse background in technical support and sales within the IT sector. He worked at GFI Software as a Technical Support Representative from 2011 to 2013 and later as a Product Specialist from 2013 to 2014. He also held various roles at SolarWinds MSP, including Customer Success Manager from 2019 to 2021 and Sales Engineer from 2014 to 2019. His experience spans multiple locations in North Carolina, including Cary, Morrisville, and Durham.
Educational Background and Leadership Training
David completed the EDS leadership program, which focused on enhancing leadership skills specifically within the IT sector. This training has equipped him with the necessary skills to lead teams effectively and manage technical training initiatives. His educational background supports his current role and contributes to his professional development.
Technical Skills and Expertise
David Ianetta possesses a wide range of technical skills, including proficiency in software tools such as GotoWebinar, Camtasia, Photoshop, Microsoft Suite, and Salesforce. He also has hands-on experience in networking, specifically in running Cat5 cable from keystone to patch panel. His technical expertise is complemented by his role as a published author, indicating a commitment to contributing to literature in his field.
Martial Arts Accomplishments
Outside of his professional career, David holds a 2nd Dan Taekwondo Kukkiwon Blackbelt. This achievement reflects his discipline and dedication to martial arts, showcasing his commitment to personal development and physical fitness.