Eddie W H Ho
About Eddie W H Ho
Eddie W H Ho is a DevOps Senior Architect at N-able, where he has worked since 2023. He has extensive experience in various technical roles across multiple companies, primarily in Edinburgh, UK, and holds multiple certifications in process improvement and IT service management.
Work at N-able
Eddie W H Ho has been employed at N-able as a DevOps Senior Architect since 2023. In this role, he is responsible for overseeing the development and operational aspects of software systems, ensuring efficient deployment and management of applications. His expertise in DevOps practices contributes to the company's ability to deliver reliable and scalable solutions.
Previous Employment History
Eddie has a diverse employment history in the technology sector. He worked at Axios Systems as a Technical Services Engineer (SaaS) from 2015 to 2016. He then joined NatWest Group, where he held multiple roles, including IAM Solutions DevOps Engineer and Technical Lead Engineer, from 2016 to 2019. He also served as a DevOps/Kubernetes Engineer at NatWest Group from 2021 to 2023. His experience includes positions at AND Digital, Intelligent Growth Solutions Limited, and Aberdeen Standard Investments, primarily in DevOps and cloud engineering roles.
Education and Expertise
Eddie holds a Bachelor of Engineering (BEng Hons) in Mechanical Engineering with Computer Aided Engineering and a Master's degree (MSc) in Information Technology (Systems), both from Heriot-Watt University. He possesses certifications that include Certified Lean Six Sigma Yellow and Green Belt, ITIL® V3 Foundation in IT Service Management, and Certified Large-Scale Scrum (LeSS) Practitioner. Additionally, he completed training in API Design and Fundamentals of Google Cloud's Apigee Edge API Platform.
Background in Navigation and Engineering
Before transitioning to the technology sector, Eddie worked in navigation roles. He served as a Navigation Supervisor at Polarcus from 2011 to 2014 in Dubai, UAE, and as a Senior Navigator at Bergen Oilfield Services AS from 2008 to 2009 in the North Sea and Norwegian Sea. This background in navigation and engineering has contributed to his analytical and problem-solving skills in his current DevOps roles.
Certifications and Skills
Eddie has acquired several certifications that enhance his professional qualifications. He holds a Certified Lean Six Sigma Yellow and Green Belt, indicating skills in process improvement. His ITIL® V3 Foundation certificate demonstrates knowledge of IT service management best practices. Additionally, his certification as a Certified Large-Scale Scrum (LeSS) Practitioner showcases his ability to implement agile methodologies in large team settings.