Elena Harrington
About Elena Harrington
Elena Harrington is an Associate Technical Writer based in Dundee, Scotland, with a background in technical support and a strong academic focus in Cancer Biology. She has a passion for science communication and extensive experience in fluorescence microscopy, having worked in various roles in the field of biology and technical writing since 2017.
Current Role at N-able
Elena Harrington currently serves as an Associate Technical Writer at N-able, a position she has held since 2021. In this role, she focuses on creating and refining technical documentation to support users and enhance understanding of the company's products. Her experience in technical support roles has equipped her with insights into user needs and challenges, which she applies to her writing.
Previous Experience in Technical Support
Elena Harrington has a background in technical support, having worked at SolarWinds MSP and N-able. She began her career as a Technical Support Representative Associate at SolarWinds MSP in Dundee, Scotland, from 2020 to 2021. She then transitioned to N-able as a Technical Support Representative Intermediate for three months in 2021, before returning to SolarWinds MSP in the same capacity for one month. This experience has contributed to her understanding of customer service and technical communication.
Educational Background
Elena Harrington studied at the University of Dundee, where she earned a Master of Research in Cancer Biology from 2018 to 2019. Prior to that, she completed her Bachelor of Science in Biology at Universität Duisburg-Essen from 2014 to 2018. Her education has provided her with a strong foundation in scientific principles and research methodologies.
Research and Laboratory Experience
During her academic career, Elena Harrington completed an intensive six-month lab project focused on cancer research. This project involved applying complex lab techniques such as cell culture, cloning, and fluorescence microscopy. Additionally, she worked as a Student Laboratory Assistant at Universität Duisburg-Essen from 2017 to 2018, gaining practical experience in laboratory settings.
Communication and Networking Skills
Elena Harrington enjoys giving talks and promoting the importance of science and research. She has attended various conferences and meetings to network and communicate scientific ideas. Her experience in working for charities and engaging with investors demonstrates her ability to connect with diverse stakeholders effectively.