Ernest Smith Jr.
About Ernest Smith Jr.
Ernest Smith Jr. is a Sales Development Representative currently employed at N-able in Morrisville, North Carolina. He has previous experience in sales and customer service roles at companies such as Amazon, SolarWinds, Firstsource, and Redeye Worldwide.
Current Role at N-able
Ernest Smith Jr. serves as a Sales Development Representative at N-able, a position he has held since 2021. He is based in Morrisville, North Carolina. In this role, he is responsible for generating leads and supporting the sales team in achieving its objectives. His experience in sales development contributes to the company's growth and client engagement strategies.
Previous Experience at Amazon
Prior to his current role, Ernest worked at Amazon as a Delivery Driver for a duration of five months in 2019. This position involved managing deliveries and ensuring customer satisfaction through timely service. His experience at Amazon provided him with insights into logistics and customer service.
Experience at SolarWinds
In 2021, Ernest held a position as a Sales Development Representative at SolarWinds for one month. During this brief tenure, he focused on lead generation and customer outreach, contributing to the company's sales initiatives.
Background in Customer Service
Ernest has a background in customer service, having worked as a Customer Service Representative at Firstsource from 2020 to 2021 for five months. In this role, he handled customer inquiries and provided support, enhancing his communication skills and understanding of client needs.
Educational Background
Ernest studied at Durham Technical Community College, where he earned an Associate of Arts (AA) degree from 2014 to 2016. This educational foundation has supported his career development and provided him with essential skills relevant to his roles in sales and customer service.