Gavin Cross
About Gavin Cross
Gavin Cross is a Sales Engineer with extensive experience in IT support and systems administration. He has worked in various roles across multiple industries, including IT, retail, and finance, and currently serves at N-able in Sydney, Australia.
Current Role at N-able
Gavin Cross has been employed as a Sales Engineer at N-able since 2021. He operates from Sydney, New South Wales, Australia. In this role, he leverages his extensive background in IT support and engineering to assist clients in optimizing their technology solutions.
Previous Experience at SolarWinds MSP
Prior to his current position, Gavin worked as a Sales Engineer at SolarWinds MSP from 2019 to 2021. During his two years in this role, he was based in Sydney, New South Wales, Australia, where he contributed to the company's sales and engineering efforts.
Career Background in IT Support
Gavin Cross has a diverse career in IT support, having held various roles since 2002. He worked as a Technical Consultant at INFOTECH Associates Australia for four years, followed by positions at Cerebos, Rabobank, and Unilever. His experience spans multiple industries, including IT/MSP, Retail, and Finance.
Education and Certifications
Gavin studied at Hornsby College of TAFE, where he achieved multiple certifications in Information Technology. He completed Certificate III in Information Technology - Network Administration, Certificate IV in Information Technology - Technical Support, and Certificate IV in Information Technology - Client Support, all between 1999 and 2000.
Technical Expertise
Gavin Cross possesses extensive expertise in supporting various systems, including VMware, Hyper-V, and Windows Server. He is also skilled in providing support for POS and desktop systems, which has been a significant aspect of his roles throughout his career.