Georgi Tsvetkov
About Georgi Tsvetkov
Georgi Tsvetkov is a Technical Support Engineer at N-able, where he has worked since 2022. He has a background in IT support and customer service, with previous roles at SYKES in Edinburgh, and holds a Bachelor's degree in Marketing and a Master's degree in Business Information Technology.
Work at N-able
Georgi Tsvetkov has been employed at N-able as a Technical Support Engineer since 2022. In this role, he provides technical assistance and support to clients, ensuring that their issues are resolved efficiently. His responsibilities include troubleshooting technical problems, guiding users through solutions, and maintaining high levels of customer satisfaction.
Previous Experience at SYKES
Before joining N-able, Georgi Tsvetkov worked at SYKES for a total of five years. He served as a Local IT Helpdesk Analyst from 2018 to 2021, where he managed IT support requests and provided solutions to technical issues. Prior to that, he worked as a Customer Service Advisor from 2016 to 2018, focusing on customer inquiries and support in Edinburgh, United Kingdom.
Education and Qualifications
Georgi Tsvetkov holds a Bachelor's degree in Marketing from the University of National and World Economy, which he completed from 2010 to 2015. He furthered his education at Edinburgh Napier University, earning a Master's degree in Business Information Technology in 2018. Additionally, he graduated from the National High School in Finance and Business, where he studied Economics and Business from 2005 to 2010.