Hannah Duchwaider Madsen
About Hannah Duchwaider Madsen
Hannah Duchwaider Madsen is a UX Researcher at N-able, where she has worked since 2020. She has a diverse educational background in anthropology, psychology, and business, and has held various roles in UX consulting and research across multiple organizations.
Current Role at N-able
Hannah Duchwaider Madsen has been serving as a UX Researcher at N-able since 2020. In this role, she focuses on integrating a partner-focused approach within the organization. She disseminates partner insights and provides actionable recommendations to enhance user experience. Hannah is responsible for determining key research questions and methodologies to address project risks and inquiries. She actively presents research findings to project teams and stakeholders, offering recommendations based on her insights.
Previous Experience in UX and Writing
Prior to her current position, Hannah worked as a Freelance UX Consultant and Creative Writer at LogicLab from 2018 to 2019. She also held the role of Quality Assurance Manager and Creative Writer at Din Tekstforfatter from 2019 to 2020. In these positions, she utilized her skills in qualitative research and writing to contribute to various projects. Additionally, she worked as a Quantitative and Qualitative Researcher at Radius from 2015 to 2018, gaining valuable experience in user research.
Educational Background
Hannah has an extensive educational background, having studied at multiple prestigious institutions. She earned her MSc in Anthropology from Københavns Universitet - University of Copenhagen from 2016 to 2018. Prior to that, she completed her BSc in Anthropology at the same university from 2012 to 2016. Hannah also participated in exchange programs at the University of Wisconsin-Madison and the University of Oxford, focusing on Business and Psychology and Challenges of the 21st Century, respectively.
Research Methodologies and Approach
Hannah employs a qualitative approach in her UX research, drawing from her background in anthropology. She is skilled in uncovering latent details in user interactions, which informs her research strategies. Hannah develops tailored research plans, interview guides, and survey questionnaires based on specific methodologies. She recruits users for research through internal databases and other relevant sources, ensuring that her research is comprehensive and relevant to the project's goals.
Contributions to UX Community
As a UX evangelist at N-able, Hannah works to enhance the impact of user experience across the organization. She focuses on breaking down silos and fostering cross-team collaborations. Her efforts aim to elevate the importance of UX within the company, ensuring that user insights are effectively integrated into project development and decision-making processes.