Jeremy B.
About Jeremy B.
Jeremy B. is a Technical Support Engineer currently employed at N-able, where he specializes in supporting the company's Backup product, Cove Data Protection. He has a background in IT support, game development, and web development, with previous experience at Curo Teknika, Inc. and Asian Eye Institute.
Work at N-able
Currently, Jeremy B. serves as a Technical Support Engineer at N-able, a position he has held since 2022. His role focuses on providing technical assistance and support for N-able's Backup product, specifically Cove Data Protection. This includes managing integrated MSP Backup and Managed Online Backup services. His experience in this capacity contributes to the overall efficiency and reliability of the company's backup solutions.
Previous Experience at Curo Teknika, Inc.
Before joining N-able, Jeremy B. worked at Curo Teknika, Inc. as a Desktop Support Engineer from 2020 to 2022. During his two years in this role, he provided technical support and troubleshooting for desktop systems, enhancing user experience and operational efficiency within the organization. His work in the National Capital Region, Philippines, allowed him to develop strong problem-solving skills in a fast-paced environment.
Internship at Asian Eye Institute
In 2018, Jeremy B. completed a one-month internship at Asian Eye Institute as an IT Support Intern. This experience provided him with foundational skills in IT support and exposure to the healthcare sector's technological needs. The internship contributed to his understanding of technical support processes and customer service in a professional setting.
Education and Expertise
Jeremy B. earned a Bachelor of Science in Information Technology from Cavite State University, where he studied from 2015 to 2020. His academic background laid the groundwork for his technical skills and knowledge in IT support. Additionally, he possesses expertise in Unity2D/3D game development and has a background in Web and .NET development, showcasing a diverse range of technical capabilities beyond traditional IT roles.