John Paul Zimmerman
About John Paul Zimmerman
John Paul Zimmerman serves as a Senior Customer Care Representative at N-able in Manila, Philippines, where he has worked since 2019. He also holds the position of Renewal Manager at Salesforce, a role he has occupied since 2022.
Work at N-able
John Paul Zimmerman has been employed at N-able since 2019, serving as a Senior Customer Care Representative. In this role, he is responsible for addressing customer inquiries and providing support to ensure customer satisfaction. His tenure at N-able spans five years, during which he has developed expertise in customer service and support processes.
Work at Salesforce
Since 2022, John Paul Zimmerman has held the position of Renewal Manager at Salesforce. In this capacity, he focuses on managing customer renewals and ensuring a smooth transition for clients. His work at Salesforce has contributed to the company's efforts in maintaining strong customer relationships and enhancing client retention.
Professional Experience
John Paul Zimmerman has accumulated significant professional experience in customer care and management roles. His work at both N-able and Salesforce highlights his ability to adapt to different organizational environments and customer needs. This experience has equipped him with valuable skills in communication, problem-solving, and customer relationship management.
Location and Background
John Paul Zimmerman is based in Manila, National Capital Region, Philippines. His location in a major urban center supports his roles in customer service and management, allowing him to engage with a diverse clientele and collaborate with teams across various regions.