John Peterson
About John Peterson
John Peterson is a Senior Applications Engineer currently working at N-able in Dundee, Scotland. He has extensive experience in technical support and automation solutions, having previously held positions at SolarWinds and Shetland Islands Council.
Current Role at N-able
John Peterson serves as a Senior Applications Engineer at N-able, a position he has held since 2021. He is based in Dundee, Scotland, United Kingdom. In this role, he focuses on automation-focused solutions, leveraging his expertise to enhance operational efficiency. His responsibilities include developing scalable solutions to address everyday technical challenges.
Previous Experience at SolarWinds
Prior to his current role, John Peterson worked at SolarWinds for several years in various capacities. He began as a Technical Support Representative from 2015 to 2016 and progressed to Technical Support Engineer from 2016 to 2017. He then advanced to Applications Engineer, Technical Support - MSP from 2017 to 2019, and subsequently to Senior Applications Engineer, Technical Support - MSP from 2019 to 2021. His experience at SolarWinds contributed significantly to his technical skills and knowledge in applications engineering.
Early Career at Shetland Islands Council and NHS Shetland
John Peterson's early career included roles at Shetland Islands Council and NHS Shetland. He worked as a Clerical Assistant at Shetland Islands Council in 2009 and again in 2010, both times for three months in Lerwick, United Kingdom. Additionally, he served as an IT Technical Assistant at NHS Shetland for three months in 2012. These positions provided him with foundational experience in administrative and technical support.
Education and Academic Background
John Peterson studied at Abertay University, where he pursued a Bachelor of Science (BSc) in Computer Games Technology from 2009 to 2014. His academic background laid the groundwork for his career in technology and applications engineering. He also attended Anderson High School from 2007 to 2009, where he completed his secondary education.
Technical Skills and Specializations
John Peterson specializes in creating repeatable hands-free scripts using Powershell, focusing on automation. His expertise allows him to develop efficient and scalable solutions to everyday technical problems. This skill set is particularly valuable in his current role, where automation plays a critical role in enhancing productivity and streamlining processes.