Joseph Carey
About Joseph Carey
Joseph Carey is a Senior Partner Success Manager - Super Elite at N-able, where he has worked since 2019. He has extensive experience in customer success and operations, having previously held roles at LOGICnow, SolarWinds, Archer Investment Management, and Inn On Biltmore Estate.
Current Role at N-able
Joseph Carey serves as a Senior Partner Success Manager - Super Elite at N-able since 2019. In this role, he is responsible for collaborating with enterprise-level Managed Service Providers (MSPs) to develop strategic business plans that enhance revenue through N-able solutions. He schedules quarterly business reviews with customers to discuss forecasts, projects, pipeline, and industry trends. Additionally, he assists customers in tailoring their program offerings to align with their specific business models and geographical locations.
Previous Experience at SolarWinds
Before joining N-able, Joseph worked at SolarWinds as a Customer Success Specialist - Team Lead from 2016 to 2019. His responsibilities included generating and driving sales and marketing plans, focusing on services practice initiation and business development. His experience at SolarWinds contributed to his expertise in customer success and operational management.
Experience at LOGICnow
Joseph was employed at LOGICnow as an Account Executive from 2015 to 2016 in the Raleigh-Durham, North Carolina Area. During his tenure, he focused on sales and customer engagement, which laid the groundwork for his future roles in customer success and partner management.
Educational Background
Joseph Carey earned a Bachelor's degree in Political Science and Government from the University of North Carolina Asheville. His education provided a foundation for his analytical skills and understanding of organizational dynamics, which he applies in his professional roles.
Earlier Career at Archer Investment Management
Prior to his roles in technology and customer success, Joseph served as the Director of Operations at Archer Investment Management from 2013 to 2015. His experience in operations management contributed to his skills in strategic planning and execution, which are essential in his current role at N-able.