Joseph Hughes
About Joseph Hughes
Joseph Hughes is a Partner Success Manager at N-able in Ottawa, Ontario, with a background in team management and performance assessment. He previously held roles at Public Services and Procurement Canada and Millennium 1 Solutions, emphasizing effective communication and team development.
Current Role at N-able
Joseph Hughes serves as a Partner Success Manager at N-able, a position he has held since 2021. In this role, he focuses on enhancing partner relationships and ensuring their success with N-able's products and services. His responsibilities include managing partner accounts, providing support, and implementing strategies to improve partner engagement. Hughes operates from Ottawa, Ontario, Canada, and has contributed to the company's growth and partner satisfaction during his tenure.
Previous Experience at Public Services and Procurement Canada
Before joining N-able, Joseph Hughes worked at Public Services and Procurement Canada as a Compensation Advisor from 2020 to 2021. During his eight-month tenure, he provided expertise in compensation matters, ensuring compliance with government policies and regulations. This role allowed him to develop skills in public sector operations and enhance his understanding of compensation frameworks.
Leadership Experience at Millennium 1 Solutions
Joseph Hughes held the position of Nespresso Specialized Team Leader at Millennium 1 Solutions from 2015 to 2020. He managed a team of 10 educators, overseeing their scheduling, management, and training. His leadership extended to managing a larger team of 20 data entry operators at Pearson Canada, where he conducted bi-monthly performance assessments to ensure operational efficiency and team development.
Teaching Role at Algonquin College
Hughes served as a Professor at Algonquin College of Applied Arts and Technology from 2018 to 2019. In this capacity, he contributed to the academic development of students in the Ottawa area. His experience in education complements his professional background, allowing him to emphasize effective communication and the importance of maintaining professional relationships.
Educational Background in Criminology
Joseph Hughes earned a Bachelor's Degree in Criminology with a concentration in Law from Carleton University, studying from 2005 to 2009. This educational foundation provided him with insights into legal frameworks and critical thinking skills, which he applies in his professional roles. His academic background supports his analytical approach to problem-solving in various work environments.