Kaitlin Caul
About Kaitlin Caul
Kaitlin Caul serves as a Sales Effectiveness Coordinator at N-able and has a diverse background in customer care and creative writing. She values work/life balance and emphasizes team needs in her professional approach.
Current Role at N-able
Kaitlin Caul serves as the Sales Effectiveness Coordinator at N-able, a position she has held since 2021. In this role, she focuses on enhancing sales strategies and improving team performance. Her responsibilities include analyzing sales data and implementing effective practices to support the sales team. Kaitlin's experience in customer care and team leadership contributes to her effectiveness in this position.
Previous Experience at Corelle Brands
Before joining N-able, Kaitlin worked at Corelle Brands as a Customer Care Team Lead from 2020 to 2021. During her 11-month tenure in Ottawa, Ontario, she managed customer service operations and led a team to improve customer satisfaction. This role provided her with valuable insights into customer relations and team dynamics.
Background in Customer Care and Leadership
Kaitlin has extensive experience in customer care, having worked at Instant Brands Inc. as a Customer Care Team Lead from 2018 to 2021. Over three years, she developed skills in team management and customer service excellence. Additionally, her role as a Sous Chef at La Ferme Moore in 2017 for six months further diversified her professional background.
Educational Qualifications
Kaitlin earned her Bachelor’s Degree in Psychology from the University of Guelph, where she studied from 2005 to 2009. This educational background provides her with a strong understanding of human behavior, which is beneficial in her roles in sales and customer care.
Creative Design and Writing Background
In addition to her sales and customer care experience, Kaitlin has a background in creative design and writing. She has been a Book Author at Presses Renaissance Press since 2016. This creative experience complements her professional roles and enhances her ability to communicate effectively within teams.