Karen Johnson
About Karen Johnson
Karen Johnson is a Senior Business Applications Administrator at N-able, where she has worked since 2021. With extensive experience in Salesforce administration and business applications, she has held various roles in multiple organizations, contributing to process optimization and team collaboration.
Work at N-able
Karen Johnson has been employed at N-able as a Senior Business Applications Administrator since 2021. In this role, she leads Salesforce administration efforts, focusing on automation optimization and security. Karen collaborates with scrum team members to achieve critical milestones across various departments, including Product Management, Sales, Finance, and Support. Her responsibilities include partnering with stakeholders to analyze business needs and deliver strategic Salesforce solutions.
Previous Experience
Before joining N-able, Karen worked at SolarWinds MSP as a Senior Business Applications Administrator from 2018 to 2021. Prior to that, she was employed at 3D Communications, LLC, where she served as Salesforce Administration and Research Analytics from 2014 to 2018 in the Raleigh-Durham, North Carolina area. Her earlier roles include working as an Inventory Manager at Premier Alaska Tours, Inc. from 2012 to 2014 in Anchorage, Alaska, and as an Operations Manager at Investigator Support Services from 2005 to 2011 in Chicago, IL.
Education and Expertise
Karen Johnson earned a Bachelor of Science degree in Clinical and Administrative Dietetics from Northern Michigan University. Her educational background supports her expertise in business applications and Salesforce administration. She provides mentorship and support to new team members, facilitating knowledge transfer within her organization.
Professional Skills
Karen possesses strong skills in Salesforce administration, focusing on automation optimization and security. She has experience in analyzing business needs and delivering strategic solutions tailored to stakeholder requirements. Her collaborative approach with scrum teams and various departments enhances project outcomes and supports organizational goals.