Katie Liberti
About Katie Liberti
Katie Liberti is a Partner Success Manager at N-able, where she has worked since 2021 in Cary, North Carolina. She has a background in education and extensive experience in client success and project management within the SaaS industry.
Work at N-able
Katie Liberti has been serving as a Partner Success Manager at N-able since 2021. In this role, she focuses on ensuring the success and satisfaction of partners, leveraging her extensive experience in client management. N-able is known for providing remote monitoring and management software solutions, and Katie's contributions are integral to enhancing partner relationships and driving business growth.
Previous Experience in Education
Before entering the technology sector, Katie Liberti worked as a teacher in the Wake County Public School System from 2008 to 2014. This six-year tenure provided her with foundational skills in communication and training, which she later applied in her roles within the SaaS industry. Her background in education informs her approach to client engagement and support.
Experience in Client Success Management
Katie Liberti has held multiple positions in client success management. She worked as a Senior Implementation Specialist at Dude Solutions from 2014 to 2017, followed by a role as Client Success Manager at the same company from 2018 to 2021. Additionally, she served as a Customer Success Manager at Kurtosys Systems for one year in 2017. These roles involved managing client relationships and ensuring successful implementation of solutions.
Education and Expertise
Katie Liberti earned her Bachelor's degree in Early Childhood Education and Teaching from Wright State University, where she studied from 2004 to 2008. Her educational background complements her expertise in training and development within the SaaS industry. She has a strong command of Salesforce for client life-cycle management, which enhances her effectiveness in her current role.
Background in Project Management
Katie Liberti possesses a solid background in project management and client implementation. Her experience across various roles has equipped her with the skills necessary to manage projects effectively and ensure client success. This background supports her current responsibilities at N-able, where she focuses on partner success and satisfaction.