Lilian Cantamessa
About Lilian Cantamessa
Lilian Cantamessa serves as a Partner Success Manager at N-able and has extensive experience in program delivery and partner management across various organizations. With over 20 years in the field, she has developed skills in customer engagement, strategy alignment, and process optimization.
Current Role at Ascend Education
Lilian Cantamessa serves as the Market Development Manager for Canada and Latin America at Ascend Education. She has held this position since 2021, contributing to the company's growth and outreach in these regions. Based in Provo, Utah, she focuses on developing market strategies and fostering relationships with partners to enhance educational offerings.
Experience at N-able
Since 2021, Lilian has been working as a Partner Success Manager at N-able. In this role, she is responsible for managing partner relationships and ensuring alignment with corporate objectives. Her experience in this position builds on her extensive background in customer engagement and program management.
Previous Employment History
Lilian has over 20 years of experience in various roles. She worked at Service Intelligence from 2005 to 2010 as Program Delivery, and at Kivuto Solutions from 2011 to 2020 as Academic Retail Lead. Additionally, she held positions as CEO Executive Assistant at both DHL Courier and Pepsi-Cola in Sao Paulo from 1994 to 1999.
Educational Background
Lilian studied at the University of Cambridge, focusing on Teaching English as a Second Language. She also attended Universidade Anhembi Morumbi, where she achieved a qualification as an Executive Assistant. Furthermore, she earned a Diploma in Business Administration from Everest College in Ottawa.
Skills and Expertise
Lilian possesses skills in defining human and financial resource requirements, performance metrics, and optimizing processes. She has experience in coaching and leading Customer Engagement, Onboarding, and Implementation teams. Additionally, she is adept at managing key customer relationships and aligning partner objectives with corporate strategies.