Mae Angellie Salon
About Mae Angellie Salon
Mae Angellie is a manager with extensive experience in the information technology and services industry, currently holding managerial positions at N-able and SolarWinds. She has a strong background in IT service management, client management, and operations, supported by her educational qualifications in Human Biology.
Current Work at N-able and SolarWinds
Mae Angellie Salon currently holds the position of Manager at N-able since 2021 and at SolarWinds since 2019. In these roles, she oversees various managerial responsibilities, contributing to the operational efficiency and strategic planning of the organizations. Her expertise in ITIL processes and Knowledge Centered Support enhances the quality of services provided. Her dual managerial roles demonstrate her capability to handle multiple responsibilities within the information technology sector.
Previous Work Experience
Mae Angellie Salon has a diverse work history in the information technology and services industry. She worked at Stream Global Services in various capacities, including Technical Support Professional from 2008 to 2012 and Associate Trainer from 2012 to 2013. Additionally, she served as an Executive Recruiter at eTelecare Global Solutions from 2006 to 2008 and briefly as a Sales Representative in 2006. Her tenure at Atos included roles as Service Desk Supervisor from 2013 to 2017 and IT Service Delivery Manager from 2017 to 2019.
Education and Academic Background
Mae Angellie Salon studied at Mary Cause of Our Joy Catholic School for one year from 2002 to 2003. She later attended De La Salle University, where she majored in Human Biology and earned a Bachelor of Science (B.S.) degree from 2010 to 2011. Her educational background provides a foundation for her career in the information technology sector.
Specialization in ITIL and Client Management
Mae Angellie Salon specializes in ITIL processes and Knowledge Centered Support, focusing on quality improvement and strategic planning. Her strong background in client management and operations within the information technology and services industry enables her to effectively lead teams and manage service delivery. She has established IT Service Desk Management, showcasing her leadership and coordination skills.