Marc Andre Tanguay
About Marc Andre Tanguay
Marc Andre Tanguay serves as the Head Nerd Manager at N-able, where he has worked since 2019. With a background in technical account management and process automation, he specializes in assisting Managed Service Providers in leveraging automation for business growth.
Current Role at N-able
Marc Andre Tanguay serves as the Head Nerd Manager at N-able, a position he has held since 2019. In this role, he focuses on assisting Managed Service Providers (MSPs) in utilizing automation as a key factor for business growth and differentiation. Tanguay acts as a vital resource for N-able partners globally, leveraging his extensive knowledge of MSP challenges to provide effective solutions.
Previous Experience at SolarWinds MSP
Before joining N-able, Tanguay worked at SolarWinds MSP as a Senior Process Automation Manager from 2018 to 2019. During his tenure, he was responsible for enhancing process automation strategies within the organization. His prior experience also includes a role as a Senior Technical Account Manager at SolarWinds N-able from 2014 to 2016, where he supported major accounts in optimizing their technical operations.
Career Background in IT Management
Tanguay has a diverse background in IT management, having held various roles that contributed to his expertise in the field. He worked as a Senior Technical Channel Account Manager at Pythian for eight months in 2018 and spent two years as a Senior Technical Account Manager at ShipTrackApp.com from 2016 to 2018. His earlier positions include Solutions Architect / Sales Engineer at SolarWinds N-able and ERP / ESB Administrator at Club Assist.
Educational Background in Information Technology
Marc Andre Tanguay studied Information Technology at Champlain College Saint-Lambert from 1999 to 2003. This educational foundation provided him with the technical skills and knowledge necessary for his subsequent career in IT management and automation processes.
Expertise in Automation for MSPs
Tanguay has extensive experience in helping Managed Service Providers (MSPs) optimize their automation processes. His focus on automation as a business growth factor enables MSPs to differentiate themselves in a competitive market. His deep understanding of the challenges faced by MSPs allows him to offer tailored solutions that enhance operational efficiency.