Mark Barry
About Mark Barry
Mark Barry is a Senior Partner Success Manager at N-able, with extensive experience in customer success across various sectors including IT and finance. He has previously held roles at Experian, Novarum DX Ltd, and The ID Co., and has a degree in Film & Media from the University of Stirling.
Current Role at N-able
Mark Barry serves as a Senior Partner Success Manager at N-able, a position he has held since 2020. In this role, he engages with over 25,000 IT Service Providers globally, focusing on enhancing partner relationships and ensuring customer satisfaction. His responsibilities include providing software solutions that assist in securing and managing small and mid-size enterprise customers.
Previous Experience at Experian
Mark Barry worked at Experian from 2010 to 2017, where he held two positions. Initially, he served as an Account Manager for four years, followed by a role as Senior Business Development Manager - Partnerships for three years. His tenure at Experian was marked by his involvement in developing strategic partnerships and driving business growth.
Career in Customer Success Management
Mark Barry has extensive experience in customer success management, having worked in this capacity at multiple organizations. He was a Customer Success Manager at Novarum DX Ltd from 2017 to 2019 and a Customer Success Account Manager at The ID Co. from 2019 to 2020. His roles have involved managing customer relationships and ensuring the successful implementation of solutions across various sectors, including IT, Finance, Medical, and Big Data.
Educational Background
Mark Barry studied at the University of Stirling, where he earned a BA Hons in Film & Media from 2000 to 2004. This educational background provided him with foundational skills that have contributed to his professional development in various roles throughout his career.
Early Career and Additional Roles
Mark Barry began his career as a Recruitment Consultant at AndersElite from 2007 to 2008. He then worked as a BT Websites Consultant at RSTO from 2008 to 2010. These early roles helped him develop skills in client management and service delivery, which have been integral to his subsequent positions in customer success.