Michel Van Den Top
About Michel Van Den Top
Michel Van Den Top is a Customer Success Manager at N-able, where he has worked since 2019, and has a strong focus on positioning IT as a value-adding service. He holds a degree in Marketing from Amsterdam University of Applied Sciences and has experience in coaching and team management within the IT sector.
Work at N-able
Michel Van Den Top has been employed at N-able since 2019, initially serving as Channel Manager IT PRO - EMEA. In this role, he has focused on managing channel partnerships across the EMEA region. In 2021, he transitioned to the position of Customer Success Manager, where he continues to work. His responsibilities include ensuring customer satisfaction and helping clients leverage IT as a value-adding service.
Freelance Marketing and Communication Adviser
Since 2016, Michel has operated as a Freelance Adviser in marketing and communication. Based in Lunteren, Netherlands, he provides consultancy services to various clients, focusing on strategies that enhance marketing effectiveness and communication outreach. His freelance work complements his roles in corporate settings, allowing him to apply his expertise in diverse contexts.
Education and Expertise
Michel studied Marketing at the Amsterdam University of Applied Sciences from 2009 to 2011, completing a two-year program. He also attended Marnix College. His educational background supports his expertise in marketing strategies and customer success management, particularly within the IT sector. He possesses skills in coaching and team management, contributing to vertical growth on a global scale.
Focus on IT as a Value-Adding Service
Michel Van Den Top emphasizes the importance of recognizing IT as a value-adding service rather than merely a cost. This perspective is central to his work in customer success and channel management, where he guides companies in understanding the strategic benefits of IT investments. His approach aims to enhance the overall value derived from technology in business operations.