Mohammed Isa Chaudhry
About Mohammed Isa Chaudhry
Mohammed Isa Chaudhry is a Technical Support Engineer Intermediate at N-able in Scotland, United Kingdom, with a background in Electronics and Communications Engineering. He has extensive experience in IT support across various sectors, including luxury goods and jewelry, and has worked for notable companies such as Chalhoub Group and SYKES UK.
Work at N-able
Mohammed Isa Chaudhry has been employed at N-able as a Technical Support Engineer Intermediate since 2021. In this role, he provides technical assistance and support to clients, ensuring the smooth operation of IT services. His experience in this position spans three years and is based in Scotland, United Kingdom.
Education and Expertise
Mohammed completed his Bachelor of Technology in Electronics and Communications Engineering at Uttar Pradesh Technical University from 2001 to 2005. He possesses expertise in ITIL and IT Service Management, which are essential for delivering effective IT services. His educational background supports his technical skills in managing IT infrastructures.
Background in IT Support
Mohammed has a diverse background in IT support, having worked in various roles across multiple organizations. He served as a Senior IT Support Specialist at Chalhoub Group from 2017 to 2021 and as an IT Support Specialist from 2010 to 2017, both in Dubai, United Arab Emirates. He also worked at SYKES UK as a Technical Support Agent for six months in 2021 in Edinburgh, Scotland.
Experience in Luxury Goods and Jewelry Industry
Mohammed's experience in the luxury goods and jewelry industry provides him with a distinct perspective on IT support within high-end retail environments. This background enhances his ability to address the specific needs and challenges faced by clients in this sector.
Technical Skills and Infrastructure Management
Mohammed possesses strong skills in managing Active Directory and Windows Server environments. These skills are crucial for maintaining secure and efficient IT infrastructure. His technical expertise is supported by his previous role as a Support Engineer at Motherson Group from 2006 to 2011.