Nick Cote
About Nick Cote
Nick Cote is a Technical Support Specialist at n-able technologies in Ottawa, Ontario, Canada, where he has worked since 2015. He has extensive experience in technical support, having held various roles at n-able technologies since 2009.
Current Role at N-able Technologies
Nick Cote currently serves as a Technical Support Specialist at N-able Technologies, a position he has held since 2015. In this role, he provides technical assistance and support to clients, ensuring that their needs are met efficiently. His experience in this capacity spans over nine years, during which he has developed a deep understanding of the company's products and services.
Previous Experience at N-able Technologies
Prior to his current role, Nick Cote held several positions at N-able Technologies. He worked as a Level 1 Technical Analyst from 2009 to 2010, followed by a promotion to Level 2 Technical Analyst from 2010 to 2012. After that, he served as a Level 2 Tier 1 Technical Analyst from 2012 to 2013. His progression through these roles reflects his growing expertise in technical support and customer service.
Education at Everest College Ottawa West
Nick Cote studied at Everest College Ottawa West from 2007 to 2008. His education provided him with foundational knowledge and skills relevant to his career in technical support. The program he completed contributed to his ability to troubleshoot and resolve technical issues effectively.
Career Timeline
Nick Cote's career in technical support began in 2009 when he joined N-able Technologies as a Level 1 Technical Analyst. Over the years, he advanced through various roles, accumulating experience and expertise. His tenure at N-able Technologies includes positions as a Level 1 Technical Analyst, Level 2 Technical Analyst, and currently as a Technical Support Specialist, showcasing a consistent career path in the technical support field.