Patrick Pruitt
About Patrick Pruitt
Patrick Pruitt is a Business Analyst specializing in Financial Systems and Integrations at N-able, where he has worked since 2021. He has a diverse background in IT support and customer service, with previous roles at CompuCom, SolarWinds MSP, and Lyft.
Current Role at N-able
Patrick Pruitt serves as a Business Analyst in Financial Systems and Integrations at N-able. He has been in this role since 2021, contributing to the analysis of financial systems. His responsibilities include identifying data corruption and implementing corrective actions to maintain data integrity. He works in Morrisville, North Carolina, and has been part of a team that focuses on ensuring the accuracy of financial system data.
Previous Experience at CompuCom
Prior to his current position, Patrick worked at CompuCom as a Desktop Support Team Lead from 2014 to 2016. He was based in the Raleigh-Durham, North Carolina area. His role involved leading a team in providing desktop support, enhancing operational efficiency, and ensuring user satisfaction.
Experience at SolarWinds MSP
Patrick was employed at SolarWinds MSP as a Customer Retention Renewal Representative from 2019 to 2021. During his two years in this role, he focused on customer retention strategies and renewal processes, contributing to the overall customer experience in Morrisville, North Carolina.
Educational Background and Certifications
Patrick Pruitt studied Information Technology through Coursera, where he achieved the Google IT Support Professional Certificate in 2021. He also attended New Horizons Computer Learning Center, earning various IT certifications from 2012 to 2013. This educational background supports his expertise in financial systems and technology.
Early Career and Roles
Patrick's early career includes various roles in IT and support. He worked as an IT Help Desk Analyst at Idea Integration from 2012 to 2013 and held positions at Sears Holdings Corporation as a Loss Prevention Detective and Hardlines Merchandising and Pricing Lead. He also served as a Field Services Analyst and Acting Desktop Support Team Lead at Apex Systems, which was a contractor for CompuCom.