Sharon Jojolola
About Sharon Jojolola
Sharon Jojolola is a Partner Success Manager at N-able, where she has worked since 2023. With a background in customer success and project management, she specializes in designing data-driven solutions to meet client needs.
Current Role at N-able
Sharon Jojolola serves as a Partner Success Manager at N-able, a position she has held since 2023. In this role, she focuses on enhancing partner relationships and ensuring that partners receive the necessary support to achieve their goals. Her responsibilities include designing and implementing data-driven solutions tailored to address specific customer needs and pain points. Sharon's ability to collaborate with cross-functional teams allows her to manage complex projects effectively, contributing to the overall success of the organization.
Previous Experience in Customer Success
Before joining N-able, Sharon worked as a Customer Success Manager at Alcumus from 2021 to 2023. During her tenure, she developed strategies to improve customer satisfaction and retention. Additionally, she briefly worked as a Player at Catalyst Software in 2022 and served as an Information Technology Business Analyst at STADXL Consulting from 2018 to 2020. Her diverse experience in customer success and IT consulting has equipped her with a unique skill set that emphasizes customer-centricity and problem-solving.
Education and Training
Sharon Jojolola holds a Bachelor's degree in Communication and Media Studies from Carleton University, where she studied from 2016 to 2020. She furthered her education at Venture for Canada, completing a program from 2021 to 2022. This combination of formal education and practical training has provided her with a strong foundation in communication, project management, and strategic thinking.
Skills and Expertise
Sharon possesses a strong ability to design and implement data-driven solutions that address customer needs. Her skill set includes customer-centricity, problem-solving, project management, and strategic thinking. She is passionate about working with clients across various industries and geographies, tackling complex business challenges. Sharon has a proven track record of executing strategies that deliver measurable results, showcasing her effectiveness in her roles.
Professional Journey
Sharon's professional journey includes significant roles in customer success and IT consulting. Starting as an Information Technology Business Analyst at STADXL Consulting, she transitioned to a Customer Success Manager role at Alcumus. Following her time at Alcumus, she took on a brief position at Catalyst Software before joining N-able. Her experiences reflect a commitment to enhancing customer experiences and driving success through strategic initiatives.