Stefan Rozman
About Stefan Rozman
Stefan Rozman is an Account Services Representative with over a decade of experience in customer service and sales. He has worked at N-able since 2019 and previously held positions at Scotiabank and Future Shop, showcasing his adaptability and strong client interaction skills.
Work at N-able
Stefan Rozman has been employed at N-able as an Account Services Representative since 2019. In this role, he is responsible for managing client accounts and providing support to ensure customer satisfaction. His position involves direct interaction with clients, addressing their needs and concerns, and facilitating solutions to enhance their experience with the company.
Previous Experience at Scotiabank
Before joining N-able, Stefan worked at Scotiabank as a Customer Service Representative from 2017 to 2019. During his two years in this role, he was based in the Ottawa, Canada area. His responsibilities included assisting customers with their banking needs, resolving inquiries, and providing information about financial products and services.
Sales Experience at Future Shop
Stefan Rozman served as a Sales Representative at Future Shop from 2008 to 2014. This six-year tenure in Kanata allowed him to develop strong sales skills and customer engagement techniques. His role involved promoting products, assisting customers with purchases, and ensuring a positive shopping experience.
Educational Background
Stefan has a diverse educational background. He studied at Carleton University, where he earned a Bachelor's degree in History from 2007 to 2011. He furthered his education at Algonquin College of Applied Arts and Technology, focusing on Radio and Television from 2014 to 2016. This combination of studies in both technical and humanities fields contributes to his well-rounded skill set.
Customer Service and Sales Expertise
With over a decade of experience in customer service and sales roles, Stefan Rozman has developed a strong foundation in client interaction and support. His career progression from sales at Future Shop to customer service at Scotiabank and now to account services at N-able demonstrates his adaptability and commitment to enhancing customer experiences.