Susan Murray
About Susan Murray
Susan Murray is a Senior Program Manager at N-able in Scotland, United Kingdom, where she has worked since 2021. She has extensive experience in program management and technical writing, having held various roles at companies such as SolarWinds and LOGICNOW LIMITED.
Current Role at N-able
Susan Murray serves as a Senior Program Manager at N-able, a position she has held since 2021. Based in Scotland, United Kingdom, she focuses on enhancing collaboration across departments. Her role involves improving systems and processes to facilitate better communication and operational efficiency.
Previous Experience at SolarWinds
Before joining N-able, Susan worked at SolarWinds for a total of five years. She served as a Senior Information Developer from 2016 to 2019 and then transitioned to the role of Senior Program Manager from 2019 to 2021. During her tenure, she contributed to various projects that required strong communication and problem-solving skills.
Technical Author Roles
Susan has extensive experience as a Technical Author, having worked in this capacity at several organizations. She was a Technical Author at LOGICNOW LIMITED from 2014 to 2016, at INPS Ltd from 2009 to 2014, and at Bloxx from 2007 to 2009. Her roles involved creating and managing technical documentation and user interfaces.
Educational Background
Susan studied at Edinburgh Napier University, where she earned a Bachelor of Arts (BA) in Interior Design from 1989 to 1993. This educational background provided her with a foundation in design principles that she has applied throughout her career.
Professional Skills and Focus
Susan emphasizes knowledge-sharing and collaboration in her work. She is driven by a passion to improve the lives of both colleagues and clients. Her strong communication skills play a crucial role in problem-solving and ensuring smooth operations within her teams.