Sylvia Rodger
About Sylvia Rodger
Sylvia Rodger is a Senior Partner Success Manager at N-able, where she has worked since 2024. With over 15 years of experience in customer success and professional services, she has held various roles in companies such as Lumesse and TravelNest.
Current Role at N-able
Sylvia Rodger currently serves as a Senior Partner Success Manager at N-able, a position she has held since 2024. In this role, she focuses on enhancing partner relationships and ensuring customer satisfaction. Her work is based in Edinburgh, Scotland, where she applies her extensive experience in customer success to support partners effectively.
Previous Experience at N-able
Prior to her current role, Sylvia worked at N-able as a Partner Success Manager from 2021 to 2024. During this three-year tenure, she was responsible for managing partner relationships and driving customer success initiatives. Her contributions helped strengthen the company's partner network and improve overall service delivery.
Career Background at Lumesse
Sylvia Rodger has a significant history with Lumesse, where she held multiple positions over several years. She began as Campaign Support in 2003, transitioning to Implementation Support in 2004. After a brief period, she returned as a Customer Success Adviser from 2011 to 2018 and later served as an Implementation Consultant from 2008 to 2011. Her roles at Lumesse contributed to her expertise in customer success and implementation processes.
Experience at TravelNest
From 2018 to 2020, Sylvia worked at TravelNest as a Customer Success Manager. In this role, she focused on ensuring customer satisfaction and fostering positive relationships with clients. Her experience at TravelNest added to her comprehensive background in customer success management.
Education and Training
Sylvia Rodger studied at Linlithgow Academy from 1994 to 2000. This educational foundation supported her career development in customer success and professional services, equipping her with essential skills for her various roles in the industry.