Tj Hardwick
About Tj Hardwick
Tj Hardwick is a Service Delivery Manager at N-able, where he has worked since 2021. He has a background in Information Technology and extensive experience in IT support across various industries, including oil and gas and education.
Current Role at N-able
Tj Hardwick serves as the Service Delivery Manager at N-able, a position he has held since 2021. Based in Austin, Texas, he has accumulated three years of experience in this role. His responsibilities include overseeing service delivery processes and ensuring customer satisfaction within the company's IT services.
Professional Background
Tj Hardwick has a diverse professional background in IT support and management. He began his career at Best Buy as a Geek Squad Senior from 2004 to 2006. He then worked at various companies, including Telvista Inc. as a Tech Support Agent and ABACUS COMPUTERS INC. as a Service Technician. His roles have spanned across multiple industries, including oil and gas, financial services, and education.
Education and Training
Tj Hardwick studied Information Technology at the University of Texas of the Permian Basin (UTPB) from 2005 to 2006. He also attended Midland College for a year, focusing on Information Technology from 2004 to 2005. His foundational education began at Pecos High School, where he graduated as a Texas Early Graduate between 2001 and 2004.
Previous Work Experience
Before joining N-able, Tj Hardwick held several positions that contributed to his expertise in IT support. He worked at Enterprise Products as a Lead Support Specialist for eight years, from 2013 to 2021. He also had a brief tenure at Oxy as IT Site Support and at Sapphire Technology as a Microcomputer Support Analyst. His experience includes managing IT asset lifecycle management and supporting Windows-based ecosystems.
Skills and Specializations
Tj Hardwick specializes in managing IT asset lifecycle management, ensuring the efficient use and timely upgrades of technology resources. He has extensive experience in supporting both small office and enterprise-level Windows-based ecosystems. His proven track record includes working in fast-paced environments and addressing challenges across various sectors.