Joshua Delport
About Joshua Delport
Joshua Delport is a Senior Supply Chain Ops Manager at Ableton, where he has worked since 2021. He has a diverse background in customer service and supply chain management, with previous roles at Casper, Smartfrog, VAHA, Delivery Hero, Wimdu, and Fuony Agency.
Work at Ableton
Joshua Delport has been employed at Ableton as a Senior Supply Chain Ops Manager since 2021. In this role, he is responsible for overseeing supply chain operations, ensuring efficiency and effectiveness in the management of resources. His work contributes to the overall operational success of the company, which is known for its innovative music software and hardware products. Delport's experience in supply chain management supports Ableton's commitment to delivering high-quality products to its customers.
Previous Experience at Casper
Before joining Ableton, Joshua Delport worked at Casper in multiple roles. He served as a Senior Customer Experience Specialist from 2016 to 2019, where he focused on enhancing customer satisfaction and improving service processes. He later took on the role of Fulfilment Coordinator from 2019 to 2020, managing logistics and order fulfillment. His tenure at Casper spanned three years and contributed to his expertise in customer experience and operational management.
Background in Customer Service
Joshua Delport has a solid background in customer service, having worked in various roles prior to his current position. He was a Customer Service Specialist at Smartfrog from 2015 to 2016 and at Delivery Hero from 2012 to 2014. Additionally, he worked as a Fulfilment & CX Manager at VAHA for four months in 2021. His extensive experience in customer support roles has equipped him with the skills necessary to manage customer relations and operational processes effectively.
Education and Expertise
Joshua Delport earned a Bachelor of Arts in Social Anthropology from the University of Kent, studying from 2008 to 2011. This educational background provides him with a unique perspective on human behavior and social dynamics, which can be beneficial in understanding customer needs and enhancing service delivery. His academic experience complements his professional roles in customer experience and supply chain management.
Early Career and Internships
Joshua Delport began his career with various roles that laid the foundation for his professional development. He worked as an SEO Intern at Wimdu for eight months in 2012, where he gained insights into digital marketing strategies. Additionally, he served as an Editor at Fuony Agency from 2012 to 2014. These early experiences in digital marketing and content management contributed to his skill set in customer engagement and operational efficiency.