Adrian Valbuena
About Adrian Valbuena
Adrian Valbuena is a Senior Compliance Operations Specialist at ABRA, where he has worked since 2020. He has extensive experience in customer service and compliance roles across various companies in California.
Work at ABRA
Adrian Valbuena has been employed at ABRA since 2020, currently serving as a Senior Compliance Operations Specialist. In this role, he is responsible for overseeing compliance operations, ensuring adherence to regulatory standards, and implementing operational procedures. Prior to this position, he worked as a Senior Customer Service Representative at ABRA from 2019 to 2020, where he focused on customer support and service excellence.
Professional Background
Adrian Valbuena has a diverse professional background in customer service and compliance operations. Before joining ABRA, he worked at Machine Zone, Inc. as a Customer Service/Community Management representative for 8 months in 2013. He also held positions at Gaea Mobile and Electronic Arts, gaining experience in customer service and quality assurance. His career spans various roles in the gaming and tech industries, showcasing his adaptability and expertise.
Career Progression
Adrian Valbuena's career began in retail at GameStop, where he worked for five years, progressing from Game Advisor to Assistant Store Manager. He transitioned to the gaming industry, working at Namco Bandai Games America and Electronic Arts in quality assurance roles. His experience continued to grow with positions at Aeria Games & Entertainment and HealthLoop, where he focused on customer success operations. This progression highlights his commitment to enhancing customer experiences.
Experience in Customer Service
Adrian Valbuena has extensive experience in customer service, having worked in various roles across multiple companies. His tenure at ABRA, Machine Zone, Gaea Mobile, and HealthLoop involved direct interaction with customers, addressing inquiries, and resolving issues. His background in customer service has equipped him with skills in communication, problem-solving, and relationship management, essential for his current role in compliance operations.
Education and Skills
While specific educational details are not provided, Adrian Valbuena's career reflects a strong foundation in customer service and compliance operations. His skills likely include regulatory compliance, customer relationship management, and operational efficiency, developed through years of experience in the tech and gaming industries.