David Chuang
About David Chuang
David Chuang is a Business Analyst currently working at Abra in the Greater San Diego Area, where he has been employed since 2021. He has a background in economics and mathematics from Northwestern University and has held various analytical roles in the financial sector.
Work at Abra
David Chuang has been employed at Abra as a Business Analyst since 2021. In this role, he has developed a call routing strategy that has improved the efficiency of calls answered. He specializes in creating Power BI reports to analyze collection metrics, which aids in data-driven decision-making. David also presents analytical findings to senior-level audiences, focusing on underperforming products, thereby contributing to the company's strategic initiatives.
Previous Experience in Business Analysis
Before joining Abra, David worked at Midland Credit Management, a subsidiary of Encore Capital Group, as a Senior Business Analyst from 2018 to 2021. His role involved analyzing business processes and providing insights to enhance operational efficiency. Additionally, he served as a Business Risk Management Intern at Thrivent Financial in 2017, where he gained foundational experience in risk assessment and management.
Education and Expertise
David Chuang studied at Northwestern University, where he earned a degree in Economics and Mathematics from 2014 to 2018. His academic background provides him with a solid foundation in analytical thinking and quantitative analysis. He also attended Cerritos High School from 2010 to 2014, where he completed his secondary education.
Research and Early Career
In 2014, David worked as a Research Assistant at the Institute for Information Industry in Taipei City, Taiwan, for one month. This role allowed him to gain practical experience in research methodologies. Additionally, he worked as a Desk Attendant at the Norris Center at Northwestern University from 2015 to 2016, where he developed customer service skills.