Christopher Trabucco
About Christopher Trabucco
Christopher Trabucco is a Service Desk Manager at Abrams Capital with extensive experience in IT support and management roles, previously working at Fidelity Investments and other companies.
Current Position at Abrams Capital
Christopher Trabucco currently holds the position of Service Desk Manager at Abrams Capital. He started this role in 2021. As the Service Desk Manager, he is responsible for overseeing the support desk operations, ensuring efficient resolution of technical issues, and maintaining high customer service standards within the organization.
Previous Role at Fidelity Investments
Christopher Trabucco worked at Fidelity Investments for several years in various capacities. From 2018 to 2021, he served as the Director of Systems Services and Support in the Greater Boston Area. In this role, he managed a team responsible for providing comprehensive technical support and systems management. Prior to this, from 2015 to 2018, Christopher was the Sr. Manager of Systems Services and Support, where he led strategic initiatives to improve service delivery. He initially joined Fidelity Investments as a Sr. Systems Analyst in 2006, a role he held until 2015.
Early Career and Initial Positions
Christopher Trabucco began his career in IT support and coordination roles. He worked as an IT Helpdesk Coordinator at Brewer & Lord LLC from 2001 to 2004. In 2005, he had a brief stint as an IT PC Support Technician at inCode Wireless for two months before joining Prometheus Laboratories Inc., a Nestlé Health Science Company, as an IS Support Specialist. He served in this role for nine months until 2006.
Educational Background
Christopher Trabucco has a strong educational background in business and information systems. He earned a Master's in Business Administration (M.B.A.) from Babson F.W. Olin Graduate School of Business, completing the program between 2003 and 2009. Additionally, he holds a Bachelor's Degree in Management Information Systems, General, from the University of Massachusetts Dartmouth, where he studied from 1997 to 2001.