Phil Weiss, Mha
About Phil Weiss, Mha
Phil Weiss is a Partner Success Director with a background in health administration and extensive experience in customer success roles within the healthcare sector. He has worked at various organizations, including CipherHealth and Nationwide Children's Hospital, and has published insights on customer success and healthcare.
Current Role at Abridge
Phil Weiss serves as the Partner Success Director at Abridge, a position he has held since 2023. In this role, he focuses on enhancing partner relationships and ensuring successful outcomes for clients. His expertise in customer success and healthcare positions him to effectively address the needs of partners and drive strategic initiatives.
Education and Expertise
Phil Weiss earned a Master’s degree in Health Administration from The Ohio State University, where he studied from 2014 to 2016. He also holds a Bachelor of Science degree from West Virginia University, completed between 2009 and 2013. His educational background provides a strong foundation in healthcare management and customer success strategies.
Previous Experience in Customer Success
Prior to his current role, Phil Weiss worked at CipherHealth for six years, where he held positions as Enterprise Customer Success Manager and later as Director of Customer Success. His tenure at CipherHealth involved developing customer success strategies and managing client relationships, contributing to the company's growth in New York, NY.
Project Management Background
Phil Weiss has a solid background in project management, having worked at Nationwide Children's Hospital as a Project Manager in Strategy & Business Development from 2015 to 2016. He also served as a Project Manager at The Ohio State University Wexner Medical Center for eight months in 2014-2015. These roles involved overseeing strategic initiatives and business development projects.
Publications and Thought Leadership
Phil Weiss publishes a newsletter that shares insights on customer success and healthcare. He also delivers talks on these topics, contributing to discussions in the field. Additionally, he has authored an ebook focused on building team cultures and provides summaries of various books on his website, showcasing his commitment to ongoing learning and knowledge sharing.