Jess Katz
About Jess Katz
Jess Katz serves as the Customer Education & Experience Manager at Abridge, where she manages the content program and oversees various marketing initiatives. With a background in employer branding and talent enablement, she has held key roles at companies such as Starburst, MongoDB, and Snyk.
Work at Abridge
Jess Katz serves as the Customer Education & Experience Manager at Abridge, a position held since 2023. In this role, Katz manages the company's content program, which encompasses social media and customer education initiatives. Katz collaborates with the team on various marketing strategies, including product marketing, email marketing, and growth marketing programs. Additionally, Katz contributes to the development of Abridge's enterprise-grade AI platform aimed at improving clinical documentation efficiencies. Katz's work is integral to enhancing customer experience and education within the organization.
Previous Experience
Prior to joining Abridge, Jess Katz held several positions that contributed to her expertise in customer education and employer branding. From 2022 to 2023, she worked at Starburst as the Talent Enablement & Operations Program Manager. Before that, she served as the Head of Global Employer Branding at MongoDB from 2018 to 2022 in the Greater New York City Area. Katz also worked at Contently as the Sales Team Lead & Strategist from 2015 to 2016. Her experience includes a role as Employer Brand Strategist at Attract in Tel Aviv, Israel, and as Global Employer Brand Lead at Snyk in 2022.
Education and Expertise
Jess Katz holds a Bachelor of Arts (B.A.) degree from Rutgers University, where she studied from 2009 to 2013. She furthered her education at Tel Aviv University, earning a Master's degree in Organizational Conflict from 2016 to 2017. Katz's educational background supports her expertise in customer education, employer branding, and marketing strategies, equipping her with the skills necessary for her current role at Abridge.
Industry Contributions
Jess Katz is actively involved in setting industry standards for the responsible deployment of AI in healthcare systems. Her contributions focus on ensuring that AI technologies are implemented ethically and effectively within clinical environments. This involvement highlights her commitment to enhancing the intersection of technology and healthcare, particularly in improving documentation processes.