Casey Mullican
About Casey Mullican
Casey Mullican is a Contact Center Specialist currently working at Academic Partnerships in Texas, with a background in customer service and sales. He has experience in logistics and healthcare, having previously worked at Depot International and UT Southwestern.
Work at Academic Partnerships
Casey Mullican has been employed at Academic Partnerships since 2020, serving as a Contact Center Specialist. In this role, Mullican engages with clients and provides support in various capacities. The position emphasizes customer service skills and the ability to address inquiries effectively, contributing to the organization's mission of enhancing educational access.
Previous Experience at Depot International
Prior to joining Academic Partnerships, Casey Mullican worked at Depot International as a Shipper from 2011 to 2012. This role involved logistics and shipping operations, providing foundational experience in managing inventory and ensuring timely delivery of products.
Career at UT Southwestern
From 2015 to 2021, Casey Mullican worked at UT Southwestern as a Cancer Center Customer Service Associate (CSA) in Breast Imaging. This position required interaction with patients and healthcare professionals, enhancing skills in customer service within a medical context. The experience gained in this role contributed to Mullican's knowledge of healthcare operations.
Sales Experience at Six Flags
Casey Mullican served as a Lead Salesman at Six Flags from 2008 to 2010. In this capacity, Mullican was responsible for sales operations and customer interactions, which helped develop strong communication and sales skills. This experience laid the groundwork for future roles in customer service.
Educational Background in Emergency Medical Technology
Casey Mullican has a decade-long educational background in Emergency Medical Technology, having studied at Tarrant County College from 2010 to 2020. This program culminated in the achievement of an Emergency Medical Technology/Technician (EMT Paramedic) certification, providing a solid foundation in medical knowledge and emergency response.