Michael Schiele
About Michael Schiele
Michael Schiele is a Helpdesk Analyst at Academic Partnerships, where he has worked since 2019, focusing on policy creation and deployment for Macs using JAMF. He has experience managing both Windows and Macbook Pro deployments and supports over 700 remote employees.
Work at Academic Partnerships
Michael Schiele has served as a Helpdesk Analyst at Academic Partnerships since 2019. In this role, he is responsible for managing the deployment and support of both Windows and MacBook Pro computers. He oversees the configuration of policies, hardware enrollment, and deployment testing as part of Microsoft Intune administration. Schiele supports over 700 primarily remote employees, providing software installations and troubleshooting assistance. His work ensures that employees have the necessary tools and support to perform their tasks effectively.
Technical Responsibilities and Skills
In his position, Michael Schiele is responsible for policy creation and deployment for Macs using JAMF for software installation and updates. He acts as an administrator for multiple platforms, including Office 365, Microsoft Azure AD, Microsoft Intune, Tableau Online, JAMF Mac management, and Absolute Security. Schiele manages the remote locking and securing of computers through Absolute Security, which includes unlocking recovered assets and asset tracking. His technical expertise allows him to handle the complexities of managing diverse computing environments.
Previous Experience at Sister Technologies
Before joining Academic Partnerships, Michael Schiele worked at Sister Technologies as a Video Editor from 2005 to 2010. During his five years in this role, he gained experience in video production, which contributed to his technical skills. This background in video editing provided him with a unique perspective on technology and its applications in various fields.
Education and Expertise
Michael Schiele studied at Homeschool, which provided him with a flexible learning environment. His educational background has equipped him with the skills necessary for his current role as a Helpdesk Analyst. His expertise in managing both Windows and Mac systems, along with his proficiency in various administrative platforms, highlights his technical capabilities in the IT field.