Nicole Ferguson
About Nicole Ferguson
Nicole Ferguson is a Senior Enrollment Specialist with extensive experience in project management and client collaboration. She has a background in business administration and marketing, and has worked in various roles at Academic Partnerships and Account Control Technology, Inc.
Current Role at Academic Partnerships
Nicole Ferguson serves as a Senior Enrollment Specialist at Academic Partnerships, a position she has held since 2022. In this role, she focuses on enhancing enrollment processes and improving student engagement. Her responsibilities include collaborating with clients and business unit leaders to align business objectives with enrollment strategies. She operates within the Dallas-Fort Worth Metroplex, contributing to the organization's mission of supporting educational institutions.
Previous Experience at Academic Partnerships
Prior to her current role, Nicole Ferguson worked at Academic Partnerships as an Enrollment Specialist from 2017 to 2022. During this five-year tenure, she developed skills in student retention and enrollment strategies. Additionally, she briefly served as a Retention Specialist in 2017 for seven months, where she focused on maintaining student engagement and support.
Professional Background in Collections
Nicole Ferguson began her career as a Collections Representative at Account Control Technology, Inc. from 2013 to 2014. This role provided her with foundational experience in customer relations and financial management. Her time in collections contributed to her understanding of client needs and the importance of effective communication.
Education and Certifications
Nicole Ferguson holds a Bachelor of Business Administration (BBA) from Strayer University, where she studied Business, Management, Marketing, and Related Support Services from 2015 to 2019. She also studied at Ashford University, focusing on Business Administration and Management from 2010 to 2016. In addition to her degrees, she has earned certifications in Project+ and ITIL, highlighting her expertise in project management and service management.
Skills and Recognition
Nicole Ferguson is recognized for her innovative thinking and dedication to excellence in the workplace. She is passionate about marketing and enjoys the collaborative process of understanding business objectives with clients. Known for her high level of service and team leadership, she often develops new approaches to enhance operational efficiency.